We value your privacy and are committed to protecting your personal data. Learn how we collect, use, and safeguard your information.
Last Updated: May 2026 · 14 Sections
1. Information We Collect
We collect information to provide better, faster, and more personalized services to all of our users. This includes information you give us directly, and information we get automatically from your use of our services. The categories of data we collect include personal identifiers, usage data, device data, and communications data.
- Full name, email address, and phone number provided during registration.
- Payment and billing details processed securely via our payment provider.
- Browser type, IP address, and device identifiers.
- Pages visited, features used, and time spent on the platform.
- Any content or files you upload to or create on the platform.
2. How We Use Your Information
We use the information we collect to operate, improve, and personalize our Services, to communicate with you, and to comply with our legal obligations. We may use aggregated and anonymized data for analytics and research purposes. We never use your data to train our AI models without your explicit consent.
- Providing and maintaining the Service and your account.
- Processing your subscription payments and sending invoices.
- Sending you service-related notifications and product updates.
- Personalizing your experience and AI output quality.
- Detecting, preventing, and responding to fraud or security issues.
- Complying with applicable laws and regulations.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in limited circumstances: with your explicit consent, with trusted service providers who assist us in operating our platform, when required by law, or in connection with a merger or acquisition.
- Trusted vendors include payment processors, cloud hosting, and analytics tools.
- We require all vendors to uphold our data security standards.
- Law enforcement requests are evaluated on a case-by-case basis.
- In case of a business transfer, users will be notified in advance.
4. Data Security & Encryption
The security of your personal data is our highest priority. We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using TLS 1.3, and sensitive data at rest is protected using AES-256 encryption.
- All connections to our Service use SSL/TLS encryption.
- Sensitive credentials are hashed using bcrypt with salting.
- We perform regular security audits and penetration testing.
- Access to user data is restricted to authorized personnel only.
- We maintain an incident response plan for potential data breaches.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes. When you delete your account, we begin the deletion process within 30 days. Certain data may be retained for up to 90 days in backup systems before it is purged.
- Active account data: retained for the life of the account.
- Billing and transaction records: retained for 7 years (legal requirement).
- Server logs: retained for a maximum of 90 days.
- Marketing data: retained until you opt out.
- Deleted account data: purged within 30–90 days.
6. Your Rights & Choices
Depending on your jurisdiction, you have various rights regarding your personal data. We are committed to honoring all data subject rights in a timely and transparent manner. You can exercise most of these rights directly from your Account Settings page, or by contacting our support team.
- Right to access: request a copy of your personal data.
- Right to rectification: correct inaccurate or incomplete data.
- Right to erasure: request deletion of your personal data.
- Right to portability: export your data in a machine-readable format.
- Right to restrict processing: limit how we use your data.
- Right to object: opt out of certain types of processing.
7. Cookies & Tracking Technologies
We use cookies and similar technologies such as local storage, session tokens, and analytics pixels to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie behavior through your browser settings or via our Cookie Preferences panel.
- Essential cookies: required for the Service to function correctly.
- Analytics cookies: help us understand how users interact with the platform.
- Preference cookies: remember your settings and personalization choices.
- Marketing cookies: used for relevant advertising (opt-out available).
- You may disable non-essential cookies without affecting core functionality.
8. Third-Party Services
Our Service integrates with third-party tools and services to provide a seamless experience. Each third-party service has its own privacy policy, and we encourage you to review them. We are not responsible for the privacy practices of these external parties, but we carefully vet all integrations for security compliance.
- Stripe for payment processing (PCI-DSS compliant).
- Google Analytics & Vercel Analytics for usage metrics.
- GitHub & Google for OAuth authentication.
- Supabase for database and authentication services.
- Resend for transactional email delivery.
9. Biometric & AI Data
Quantix does not collect biometric data. Any AI-related processing of your inputs — such as generating websites from text prompts — is performed to fulfil the service you request. We do not use your prompts or outputs to train or improve our AI models without your explicit, opt-in consent. You may change this preference at any time in your Account Settings.
- AI prompt data is processed in real-time and not stored by default.
- Model training opt-in is disabled by default for all accounts.
- Anonymized usage statistics may be used for model improvement with consent.
10. Children's Privacy
Our Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information from our systems.
- Users under 13 are strictly prohibited from creating accounts.
- Parents may submit a removal request via our support portal.
- We comply with the Children's Online Privacy Protection Act (COPPA).
11. Data Infrastructure & Servers
Your data is stored and processed on secure cloud infrastructure. We use a globally distributed network to ensure low-latency access while maintaining compliance with regional data residency requirements. We partner with SOC 2 Type II certified cloud providers to ensure the highest standard of infrastructure security.
- Primary data centers are located in the US and EU.
- EU user data may be stored within the EU on request.
- All infrastructure providers are SOC 2 Type II certified.
- Daily automated backups with point-in-time recovery.
12. International Data Transfers
As a global service, your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, including the EU-US Data Privacy Framework and Standard Contractual Clauses (SCCs) where applicable. We implement appropriate safeguards to protect your data during international transfers.
- We rely on Standard Contractual Clauses for EU data transfers.
- We participate in the EU-US Data Privacy Framework.
- Cross-border transfers are subject to our data protection agreements.
13. Policy Updates & Notifications
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or legal requirements. When we make material changes, we will notify you by email, by posting a prominent notice in the platform, or by updating the 'Last Updated' date at the top of this policy. Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised policy.
- Material changes will be notified at least 30 days in advance.
- Email notifications sent to your registered address.
- A banner will appear in-app for significant policy changes.
- You may choose to close your account if you disagree with updates.
14. Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our dedicated Privacy Team. We aim to respond to all privacy-related inquiries within 72 hours during business days. For urgent matters, please mark your subject line with 'URGENT - Privacy'.
- Email: privacy@quantixstudio.com
- Support Portal: /customer-support
- Business Hours: Monday–Friday, 9am–6pm UTC
- DPA requests: dpa@quantixstudio.com
This Privacy Policy was last updated on May 2026. If you have any questions, please visit our Customer Support page or email us at privacy@quantixstudio.com.